Christos Viores serves as a founding partner and Chief Operating Officer (COO) of Fend, bringing over two decades of executive leadership experience in regulated, client-focused industries. In his role, Christos leads the strategic planning and operational execution of the company’s growth initiatives, working closely with the leadership team to deliver scalable, compliant, and high-quality insurance solutions.

As COO, Christos oversees the company’s day-to-day operations, including administration, technology, human resources, client services, and compliance. He is responsible for designing and implementing systems that ensure operational efficiency, sustainable growth, and an exceptional client experience. His leadership includes the development of financial strategies, regulatory compliance protocols, and service delivery models that meet the highest industry standards.

Christos is passionate about innovation, risk management, and building high-performing teams. Drawing on his background leading one of New England’s top real estate law firms, he brings a deep understanding of how to align operational excellence with customer trust. His mission at Fend is to redefine how individuals and businesses experience insurance — through clarity, care, and commitment to long-term value.